We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Any address on the parcel is not approved return address,and we don't accept the returned package without authorized return address from customer service center.
Please notice that our promotion items are non-refundable and non-returnable.
We accept return on products. Customers has the right to apply for return within 7 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We didn't accept C.O.D service ，customer is responsible for the return shipping fee.Return shipping charges are non-refundable.
Please put a paper into the parcel ,writing your order number,or we may not know which parcel is yours.
After you send the parcel ,please give us the tracking number,thanks a lot.
After our warehouse staff receive the parcel,check items all good,we will arrange refund.
We are not responsible for missing, damaged, or packages lost in transit.
Return address: Floor 2, Unit B,Yulvminghenzhigu,Yutang street,Guangming District,Shenzhen Post Code: 518000
If you have any questions, please contact at service:firstname.lastname@example.org